The AI Frontdesk for Contractors & Remodelers
Answer every call.
Book every estimate.
Works with Jobber & Housecall Pro
Expert setup & ongoing improvement, included free
SOC 2 Type I audited. ISO 27001 certified.
Handles phone, chat, SMS, email & more
Connected to your job software and more
Friday, 7:04 PM
A new client calls.
Same client. The only difference is whether Central is on the line.
The call slips away.
The office is closed for the weekend.
Incoming call, missed
Rings out. Hits voicemail.
Fri 7:04p
Sent to voicemail
Caller hangs up, didn't leave a message.
Fri 7:05p
Calls the contractor across town
Client & project lost.
Callback attempt fails
No answer. Already booked elsewhere.
Mon 9:12a
Project lost. Ad spend wasted.
01 · Answers everywhere, 24/7
Every call picked up in seconds.
No voicemail. No project lost to the contractor down the street.
Has a natural conversation with your objectives in mind
Pulls live availability from Jobber, ServiceTitan or your calendar
Customize everything: SOPs, flows, voices, personality, and more
Routes emergencies to your on‑call, on your rules
02 · Responds instantly, 24/7
Beat every contractor in town to the new project.
The moment a web form comes in, Central calls back, asks your questions and books the site visit.
Replies to leads instantly
Every source: Google, your site, forms, socials, missed calls
Qualifies scope, budget, timeline & address
Follows up on calls that didn't book
03 · Updates & reactivates, 24/7
Keep every client in the loop, during the job and after.
Central texts project updates from the job, checks in with past clients about the next project, and asks every client for a review.
Texts schedule updates straight from the job
SMS, voice and email cadences, fully automated for every client
Reaches out to past clients and old leads about new work
Review requests sent to every client when the job closes
04 · Follows up on every estimate
Chase every estimate without the phone tag.
When your estimator sends a quote from Jobber or ServiceTitan, Central follows up on the cadence you set, so you know where every bid stands.
Starts when the quote goes out from your software
Texts, calls and emails, with the wording you approve
Logs every reply & call note on the job in your software
Sends scope, price & change questions to your estimator
So much more than calls. Automate everything.
Most voice AI handles one part of the problem. Central can handle it all.
Use cases
More than a contractor answering service
One platform, every front desk function live in days.
Callers prefer it to waiting on hold or voicemail.
Answers right away, speaks naturally, never routes to a menu.
ABC Builders
Text message · today, 4:12 PM
ILLUSTRATIVE
Hi David, it’s ABC Builders. Your site visit is booked for Tue, Sep 9 at 10:00 AM. Reply C to confirm or R to reschedule.
C
Confirmed. I’ve also texted a link for your project photos. See you Tuesday, David.
✓ Confirmed
Photo link texted
Job updated
Instant Response
Average time to answer every call, every channel.
More Callers Booked More new callers booked from inbound & after-hours.
Capacity Reclaimed Labor capacity reclaimed without adding new headcount.
★★★★★
average caller satisfaction across 200K+ handled calls
Built around your business
Kitchen remodels
Bathroom remodels
Additions
Basement finishing
Whole‑home renovations
Custom homes
Decks & porches
Commercial build‑outs
Water damage
Fire & smoke damage
Mold remediation
Your project →
Native to your job software
It lives where your jobs live.
Reads and writes your jobs, customers and schedule in real time, so the office and the crews stay in step.
Don’t see your software? Our engineers build the integration for you.
What contractors see after switching to Central
Cost reduction
Phone workflows automated without sacrificing performance.
Revenue increase
More site visits, fewer unbooked calls, every estimate followed up.
Security & Compliance
Central is independently audited, encrypted end to end, and never trains on your data.
Encrypted end to end
Client data is encrypted in transit (TLS 1.2+) and at rest (AES-256) across every call, text, and record we handle.
Least-privilege access
Role-based access with SSO and MFA. Staff see only what their role requires, and every action is logged.
Full audit trail
Every call is recorded, transcribed, and reviewable, with complete, exportable logs for QA.
Data minimization
US-hosted, collecting only the data each task needs. Never trains on your client data.
Continuous monitoring
24/7 monitoring, regular third-party penetration testing, and vendor reviews keep the platform hardened.
AES-256 at rest
TLS 1.2+ in transit
US data residency
SSO & MFA
No data used for training
Frequently Asked Questions
Is Central just an AI receptionist for my construction company?
No. It answers every call and chat the way an AI receptionist for contractors would, then books the site visit, follows up on your estimates and routes emergencies to on-call. Your data is encrypted, US-hosted and never used to train models. Central is SOC 2 Type I audited and ISO 27001 certified.
Does it work with Jobber and ServiceTitan?
Yes. Central syncs two-way with ServiceTitan, integrates fully with Jobber, works with Housecall Pro and GoHighLevel, and connects to anything with an API. It books site visits, creates jobs, syncs customers and job history, and logs call notes on the job. Don’t see your software? Our engineers build the integration for you.
What happens with emergency or technical calls?
Central takes the address, what happened and the best number, creates a job and alerts your on-call on your escalation rules. Technical, safety and insurance-claim questions go to your team with the call summary, the way you’d train a new front-desk hire.
How long does setup take?
One 45-minute screenshare with an engineer who wires Central into Jobber or ServiceTitan on your real calls. It shadow-runs alongside your office first, then goes live in days, with no implementation fee.
What if it can't handle a call?
Callers are never left stuck. Central transfers to the right person, takes a structured message, or schedules a callback based on your rules, and logs the full transcript so nothing falls through the cracks. Central’s human-staffed center is also on hand 24/7 when a call needs a person.
What admin does Central handle inside Jobber or ServiceTitan?
It qualifies new project inquiries and books the site visit, follows up on every quote you send, answers “where’s my project?” from the job and logs change requests for your PM, and sends after-hours water and fire calls to your on-call. Bookings and call notes write back to your software. Every workflow is built by our team and approved by you before it runs, and your estimators set every price.
How is Central different from an answering service for construction?
A typical answering service takes a message and hands the work back to you. Central answers, screens the project, puts the site visit on your calendar and follows up on every estimate you send. When a call needs a person, it goes to your team.
Can Central speak in other accents or languages?
Yes. Central speaks English, Spanish, French, Arabic, Mandarin and 40+ more languages natively, including region-specific voices and accents. With over 2 million voices and accents to choose from, you can match exactly how your clients expect to be greeted, and even switch languages mid-call when a caller does.
Central Get your hours back.
Stop losing projects to voicemail.
See Central answer your calls live and book the projects you’re missing today.
