The AI Frontdesk for Electrical Contractors
Answer every call.
Book every job.
Works with Jobber, Housecall Pro & more
Expert setup & ongoing improvement, included free
SOC 2 Type I audited. ISO 27001 certified.
Handles phone, chat, SMS, email & more
Connected to your software, apps and more
Friday, 7:04 PM
A new customer calls.
Same job. The only difference is whether Central is on the line.
The call slips away.
The office is closed for the weekend.
Incoming call, missed
Rings out. Hits voicemail.
Fri 7:04p
Sent to voicemail
Caller hangs up, didn't leave a message.
Fri 7:05p
Calls the electrician across town
Customer & job lost.
Callback attempt fails
No answer. Already booked elsewhere.
Mon 9:12a
Customer lost. Ad spend wasted.
01 · Answers everywhere, 24/7
Every call picked up in seconds.
No voicemail. No job lost to the electrician down the street.
Has a natural conversation with your objectives in mind
Pulls live tech availability from ServiceTitan or Jobber
Customize everything: SOPs, flows, voices, personality, and more
Routes emergencies to your on‑call electrician
02 · Responds instantly, 24/7
Beat every electrician in town to the new customer.
The instant a lead lands, Central calls and texts back, before they open a second tab.
Replies to leads instantly
Every source: Google, LSAs, Yelp, Angi, forms, missed calls
Books the estimate visit on the first call
Follows up on calls that didn't book
03 · Follows up & reactivates, 24/7
Keep every customer on the calendar.
Central confirms inspection days, sends generator service and renewal reminders, wakes up past customers and asks every customer for a review.
Confirms inspection days with the homeowner
SMS, voice and email cadences, omnichannel outreach for every customer
Reminds customers when generator service or renewals are due
Review requests sent to every customer when the job closes
04 · Follows up open estimates
Follow up every quote without phone tag.
When a panel, EV charger or generator quote goes out, Central keeps following up until the customer books, says no or your cadence ends.
Picks up every open estimate from ServiceTitan or Jobber
Follows up by text and call on the schedule and wording you set
Logs every answer and call note on the job in your software
Puts scope, code and price questions through to your estimator
So much more than calls. Automate everything.
Most voice AI handles one part of the problem. Central can handle it all.
Use cases
More than an AI receptionist for electricians
One platform, every front desk function live in days.
Callers prefer it to waiting on hold or voicemail.
Answers right away, speaks naturally, never routes to a menu.
ABC Electric
Text message · today, 4:12 PM
ILLUSTRATIVE
Hi David, it’s ABC Electric. Your EV charger estimate is booked for Tue, Sep 9 at 8:00 AM. Reply C to confirm or R to reschedule.
C
Confirmed. I’ve also texted your tech’s name and photo. See you Tuesday, David.
✓ Confirmed
Tech details texted
Job updated
Instant Response
Average time to answer every call, every channel.
More Callers Booked More new callers booked from inbound & after-hours.
Capacity Reclaimed Labor capacity reclaimed without adding new headcount.
★★★★★
average caller satisfaction across 200K+ handled calls
Built around your business
Emergency calls
Service calls
Panel upgrades
EV chargers
Standby generators
Troubleshooting
Lighting
Rewiring
Estimate follow‑up
Inspection days
Maintenance reminders
Your business →
Native to your field software
It lives inside your field software.
Reads tech availability and writes jobs and customer records in real time, so the office and the trucks stay in step.
Don’t see your field software? Our engineers build the integration for you.
What businesses see after switching to Central
Cost reduction
Phone workflows automated without sacrificing performance.
Revenue increase
More booked jobs and a customer list that gets worked.
Security & Compliance
Central is independently audited, encrypted end to end, and never trains on your data.
Encrypted end to end
Customer data is encrypted in transit (TLS 1.2+) and at rest (AES-256) across every call, text, and record we handle.
Least-privilege access
Role-based access with SSO and MFA. Staff see only what their role requires, and every action is logged.
Full audit trail
Every call is recorded, transcribed, and reviewable, with complete, exportable logs for QA.
Data minimization
US-hosted, collecting only the data each task needs. Never trains on your customer data.
Continuous monitoring
24/7 monitoring, regular third-party penetration testing, and vendor reviews keep the platform hardened.
AES-256 at rest
TLS 1.2+ in transit
US data residency
SSO & MFA
No data used for training
Frequently Asked Questions
Is Central just an AI receptionist for electricians?
No. An electrician AI receptionist answers the phone. Central runs the whole front desk: calls, chats and texts answered, jobs booked into your field software, emergencies sent to your on-call tech and open estimates followed up. Your data is encrypted, US-hosted and never used to train models, and Central is SOC 2 Type I audited and ISO 27001 certified.
Does it work with ServiceTitan and Jobber?
Yes. Central connects natively with ServiceTitan, Jobber, Housecall Pro and Workiz, and links to the rest of your tools through Zapier or a custom API. It reads live tech availability, books jobs, syncs customers and writes call notes back. Don’t see yours? Our engineers build the integration for you.
What happens with emergencies or technical questions?
Central doesn’t diagnose problems or give its own safety or technical advice. It asks the questions your emergency rules set, reaches your on-call electrician, opens the job and texts the customer the tech’s details. Code and technical questions, and anything your rules don’t cover, go to your team, the way you’d train a new front-desk hire.
How long does setup take?
An engineer connects Central to ServiceTitan or Jobber and builds it on your real calls. It shadow-runs alongside your office first, then goes live in days, with no implementation fee.
What if it can't handle a call?
Callers are never left stuck. Central transfers to the right person, takes a structured message, or schedules a callback based on your rules, and logs the full transcript so nothing falls through the cracks. Central’s human-staffed center is also on hand 24/7 when a call needs a person.
What admin does Central handle inside your field software?
It follows up every open estimate by text and call, opens after-hours emergency jobs and reaches your on-call tech, confirms inspection days with homeowners, and sends generator service and renewal reminders. Bookings, call notes and customer records write back to ServiceTitan or Jobber. Every workflow is built by our team and approved by you before it runs, and you set every price.
How is Central different from an answering service for electricians?
An electrical answering service takes a message and hands the work back to you. Central answers, books the job into your field software, reaches your on-call tech after hours and follows up every open estimate. When a call needs a person, it goes to your team.
Can Central speak in other accents or languages?
Yes. Central speaks English, Spanish, French, Arabic, Mandarin and 40+ more languages natively, including region-specific voices and accents. With over 2 million voices and accents to choose from, you can match exactly how your customers expect to be greeted, and even switch languages mid-call when a caller does.
Central Get your hours back.
Stop losing jobs to voicemail.
See Central answer your calls live and book the jobs you’re missing today.
