The AI Frontdesk for Roofing Companies
Answer every call.
Book every inspection.
Works with Jobber & Housecall Pro
Expert setup & ongoing improvement, included free
SOC 2 Type I audited. ISO 27001 certified.
Handles phone, chat, SMS, email & more
Connected to your apps, CRM, and more
Friday, 7:04 PM
A homeowner calls.
Same roof. The only difference is whether Central is on the line.
The call slips away.
The office is closed for the weekend.
Incoming call, missed
Rings out. Hits voicemail.
Fri 7:04p
Sent to voicemail
Caller hangs up, didn't leave a message.
Fri 7:05p
Calls the roofer across town
Homeowner & job lost.
Callback attempt fails
No answer. Already booked elsewhere.
Mon 9:12a
Homeowner lost. Ad spend wasted.
01 · Answers everywhere, 24/7
Every call picked up in seconds.
No voicemail. No job lost to the roofer down the street.
Has a natural conversation with your objectives in mind
Pulls live estimator availability from ServiceTitan or Jobber
Customize everything: SOPs, flows, voices, personality, and more
Handles storm‑day call spikes, no hold queue
02 · Responds instantly, 24/7
Beat every roofer in town to the new job.
When a lead lands, Central calls and texts back instantly, before they open a second tab.
Replies to every new lead instantly
Every source: Google, LSAs, Angi, forms, missed calls
Books inspections with the right estimator
Follows up on calls that didn't book
03 · Updates & reactivates, 24/7
Keep every homeowner updated, from contract to cleanup.
Central texts homeowners as the job moves forward in your CRM, wins back past customers, and asks every customer for a review.
Texts crew dates and job updates from your CRM
SMS, voice and email cadences, fully automated
Reactivates past customers for inspections & maintenance
Review requests sent to every customer when the job closes
04 · Follows up on every estimate
Chase every estimate without the phone tag.
When an estimate goes out, Central follows up by text, call and email on your cadence, answers routine questions and logs every reply on the job in your CRM.
Follows up on every open estimate in ServiceTitan or Jobber
Runs on the cadence and wording you approve
Logs every reply and call note on the job in your CRM
Sends price, scope and financing questions to your estimator
So much more than calls. Automate everything.
Most voice AI handles one part of the problem. Central can handle it all.
Use cases
More than a roofer answering service
One platform, every front desk function live in days.
Callers prefer it to waiting on hold or voicemail.
Answers right away, speaks naturally, never routes to a menu.
ABC Roofing
Text message · today, 4:12 PM
ILLUSTRATIVE
Hi David, it’s ABC Roofing. Your roof inspection is booked for Tue, Sep 9 at 9:00 AM. Reply C to confirm or R to reschedule.
C
Confirmed. I’ve also texted your visit details. See you Tuesday, David.
✓ Confirmed
Visit details texted
CRM updated
Instant Response
Average time to answer every call, every channel.
More Callers Booked More new callers booked from inbound & after-hours.
Capacity Reclaimed Labor capacity reclaimed without adding new headcount.
★★★★★
average caller satisfaction across 200K+ handled calls
Built around your company
Storm damage calls
Leak calls
Roof inspections
Replacement estimates
Repair estimates
Estimate follow‑up
Adjuster dates
Job status updates
Warranty calls
Maintenance reminders
Review requests
Your company →
Native to your CRM & scheduler
It lives inside your CRM.
Reads your schedule and open estimates, and writes jobs, customers and call notes in real time.
Don’t see your CRM? Our engineers build the integration for you.
What roofers see after switching to Central
Cost reduction
Phone workflows automated without sacrificing performance.
Revenue increase
More inspections, fewer missed calls, a customer list that gets worked.
Security & Compliance
Central is independently audited, encrypted end to end, and never trains on your data.
Encrypted end to end
Customer data is encrypted in transit (TLS 1.2+) and at rest (AES-256) across every call, text, and record we handle.
Least-privilege access
Role-based access with SSO and MFA. Staff see only what their role requires, and every action is logged.
Full audit trail
Every call is recorded, transcribed, and reviewable, with complete, exportable logs for QA.
Data minimization
US-hosted, collecting only the data each task needs. Never trains on your customer data.
Continuous monitoring
24/7 monitoring, regular third-party penetration testing, and vendor reviews keep the platform hardened.
AES-256 at rest
TLS 1.2+ in transit
US data residency
SSO & MFA
No data used for training
Frequently Asked Questions
Is Central just an AI receptionist for my roofing company?
No. It answers every call and chat like an AI receptionist for roofers, then books the inspection with the right estimator, follows up on open estimates and keeps homeowners updated. Your data is encrypted, US-hosted and never used to train models. SOC 2 Type I audited, ISO 27001 certified.
Does it work with Jobber and Housecall Pro?
Yes. Central connects natively with Jobber, Housecall Pro, ServiceTitan and Workiz, and links to the rest of your tools through Zapier or a custom API. It reads live estimator availability, creates jobs, syncs customer records and writes call notes back. Don’t see your CRM? Our engineers build the integration for you.
What happens with emergency leak calls?
Central takes the address and what’s happening, then follows your emergency rules: it alerts your on-call crew or warm-transfers the call. Safety and repair questions go straight to your team. On storm days, Central answers calls in parallel instead of stacking them in a hold queue.
How long does setup take?
One 45-minute screenshare with an engineer who wires Central into ServiceTitan or Jobber on your real calls. It shadow-runs alongside your office team first, then goes live in days, with no implementation fee.
What if it can't handle a call?
Callers are never left stuck. Central transfers to the right person, takes a structured message, or schedules a callback based on your rules, and logs the full transcript so nothing falls through the cracks. Central’s human-staffed center is also on hand 24/7 when a call needs a person.
What admin does Central handle for a roofing company?
It books inspections with the estimator for that area, follows up on every open estimate, logs the insurer, claim number and adjuster meeting on claim jobs, and texts homeowners when crew dates change. Bookings, replies and call notes write back to ServiceTitan or Jobber. Every workflow is built by our team and approved by you before it runs. Your estimators set every price, and Central never gives a view on insurance coverage.
How is Central different from a roofing answering service?
A roofer answering service takes a message and hands the work back to you. Central answers, books the inspection, follows up on the estimate and keeps the homeowner updated as the job moves. When a call needs a person, it goes to your team.
Can Central speak in other accents or languages?
Yes. Central speaks English, Spanish, French, Arabic, Mandarin and 40+ more languages natively, including region-specific voices and accents. With over 2 million voices and accents to choose from, you can match exactly how your customers expect to be greeted, and even switch languages mid-call when a caller does.
Central Get your hours back.
Stop losing jobs to voicemail.
See Central answer your calls live and book the inspections you’re missing today.
