The AI Frontdesk for salons, barbershops & spas
Answer every call.
Fill every chair.
Works with Boulevard, Vagaro & more
Expert setup & ongoing improvement, included free
SOC 2 Type I & ISO 27001. No training on your data.
Takes deposits, fills cancellations, rebooks clients
Built around your salon
Friday, 7:04 PM
A new client calls.
Same client. The only difference is whether Central is on the line.
The call slips away.
Every chair is busy. Nobody can pick up.
Incoming call, missed
Rings out. Hits voicemail.
Fri 7:04p
Sent to voicemail
Caller hangs up, didn't leave a message.
Fri 7:05p
Calls the salon across town
Client & revenue lost.
Callback attempt fails
No answer. Already booked elsewhere.
Tue 9:12a
Client lost. Marketing dollars wasted.
01 · Answers everywhere, 24/7
Every call picked up in seconds.
No voicemail. No client lost to the salon down the street.
Has a natural conversation with your objectives in mind
Pulls live availability from Boulevard, Vagaro, Mindbody or your calendar
Reschedules and cancels straight in your book, by your policy
Answers service, pricing and prep questions from your menu
02 · Responds instantly, 24/7
Beat every salon in town to the new client.
The instant an inquiry lands, Central calls and texts back, before they open a second tab.
Replies to inquiries instantly
Every source: Instagram, Google, your site, forms, missed calls
Captures client details and books the first visit
Follows up on calls that didn't book
03 · Waitlist & rebooking, 24/7
Refill cancelled slots and rebook clients who are due.
When a client cancels, Central offers the slot to your waitlist, books whoever takes it, and rebooks clients who are due.
Texts your waitlist when a slot opens up
Texts each client to rebook when their next visit is due
Confirms each rebook before the date arrives
Review requests that lift your rating and improve reputation
04 · Collects deposits, 24/7
Deposits taken. Chairs held.
On the call, Central takes the deposit or card on file your policy asks for, writes it to the appointment in your booking software, and flags late cancels and no-shows for your review.
Takes deposits on the services you choose
Puts a card on file for your no-show fee
Explains your policy when a client calls to cancel
Charges your no-show fee, or waives it on your say-so
So much more than calls. Automate everything.
Most voice AI handles one part of the problem. Central can handle it all.
Use cases
Every salon front desk call, handled
One platform, every front desk function live in days.
Callers prefer it to waiting on hold or voicemail.
Answers right away, speaks naturally, never routes to a menu.
ABC Salon
Text message · today, 4:12 PM
ILLUSTRATIVE
Hi David, it’s ABC Salon. You’re booked with Jess for a cut & color on Tue, Sep 9 at 2:00 PM. Reply C to confirm or R to reschedule.
C
Confirmed. Your deposit is on file, so you’re all set. See you Tuesday, David.
✓ Confirmed
Reminder scheduled
Client profile updated
Instant Response
Average time to answer every call, every channel.
More Callers Booked More new callers booked from inbound & after-hours.
Capacity Reclaimed Labor capacity reclaimed without adding new headcount.
★★★★★
average caller satisfaction across 200K+ handled calls
Native to your salon booking software
It lives inside your book.
Reads and writes your calendar, stylists, services and client records in real time.
Don’t see your booking software? Our engineers build the integration for you.
What salons see after switching to Central
Cost reduction
Phone workflows automated without sacrificing performance.
Revenue increase
More appointments, fewer no-shows, a rebooking list that gets worked.
Security & Compliance
Central is independently audited, encrypted end to end, and never trains on your client data.
Secure payments
Deposits and balances are taken through a PCI-compliant payment flow, then posted automatically.
Encrypted end-to-end
Client data is encrypted in transit (TLS 1.2+) and at rest (AES-256) across every call, text, and record we handle.
Least-privilege access
Role-based access with SSO and MFA. Staff see only what their role requires, and every action is logged.
Full audit trail
Every call is recorded, transcribed, and reviewable, with complete, exportable logs for QA.
Data minimization
US-hosted with minimal data collection. Never trains on client data. Built for privacy and security.
Continuous monitoring
24/7 monitoring, regular third-party penetration testing, and vendor reviews keep the platform hardened.
AES-256 at rest
TLS 1.2+ in transit
US data residency
SSO & MFA
No data used for training
Frequently Asked Questions
Is my client data secure?
Yes. Central is SOC 2 Type I audited and ISO 27001 certified. Client data is encrypted in transit and at rest, never used to train models, and hosted on US-based infrastructure. Card payments run through a PCI-compliant flow.
Does it work with my salon booking software?
Yes. Central works natively with Boulevard, Vagaro and Mindbody, and connects to Zenoti, Square and Acuity, plus tools like Google Calendar, Calendly, HubSpot, Salesforce, Slack, Stripe and Zapier. It reads and writes your calendar, stylists, services and client records in real time, so your book stays in sync. Don’t see yours? Our engineers build the integration for you.
Can it take deposits and enforce my cancellation policy?
Yes. On the call, Central takes the deposit or card your policy asks for through a PCI-compliant flow and saves it to the booking. When a client cancels late or doesn’t show, Central applies your policy: it charges your fee, or waives it on your say-so.
How long does setup take?
One 45-minute screenshare with an engineer who wires Central into your booking software on your real calls. It runs alongside your desk first, then goes live in days, with no implementation fee.
What if it can't handle a call?
Callers are never left stuck. Central transfers to the right person, takes a structured message, or schedules a callback based on your rules, and logs the full transcript so nothing falls through the cracks. Central’s human-staffed center is also on hand, 24/7, when backup is needed.
Can I customize the way it speaks, the SOPs it follows, or other things?
Yes. Everything about Central is customizable, and it’s some of the most common feedback we hear from clients. With a powerful workflow builder and agent builder, you can tune it all: the voices it uses, the AI models under the hood, the integrations, the policies, and the SOPs it follows. And you’re never on your own. We give you direct access to our AI experts who make sure it’s dialed in just right for your salon and the way you work.
Can it check memberships and packages?
Yes. Central checks the client’s membership or package in Mindbody before it books, tells them what’s left, and writes the call back to their profile. Anything that needs a stylist’s eye goes to your team.
Can Central speak in other accents or languages?
Yes. Central speaks English, Spanish, French, Arabic, Mandarin and 40+ more languages natively, including region-specific voices and accents. With over 2 million voices and accents to choose from, you can match exactly how your clients expect to be greeted, and even switch languages mid-call when a caller does.
Central Get your hours back.
Stop losing clients to voicemail.
See Central answer your calls live and book the clients you’re missing today.
